Process Design and Coaching
The Geode Group’s
foundation is based upon fulfilling the need for customer growth and
retention. However, in order to effectively accomplish that, a defined and documented process needs to be put in place. Many organizations rely on outdated sales processes. Others do not differentiate between a sales process and an account management process. We do.
We have helped clients refine or even augment existing sales processes after performing a process mapping of what is really happening between their sales and customer service teams and the client. Oftentimes, this is very different than what leadership THINKS is happening.
We also have designed customized sales processes from the ground up for organizations who have previously approached sales and retention with little or no formalized process.
Our Resource Driven Selling can compliment and augment your existing sales process as well. No matter what stage your organization is in having a defined process to grow and retain revenue, The Geode Group can help.