Guaranteed
Revenue Retention
As the old saying goes, "It's easier to maintain and grow revenue from existing customers than to get new ones." Tell that to the millions of account managers who have to overcome daily issues in an effort to "go deeper" in their existing accounts. It's no easy task...without a process.
Using the retention tools in the Geode Group Resource
Selling Process, our clients have consistently and profitably retained their best customers and the associated revenue. How?
Just as in the Resource Selling Process for growth, these clients team with our coaches who know their
organization, their people and their products. There is a tremendous multiplier affect with retention when used in conjunction with the growth process which allows our clients use the Resource Selling Process and customized
tools to do the following:
1. Understand the personalities and
strengths of their internal resources.
2. Work to truly understand the needs of the current customer before throwing out a quick fix.
3. Evaluate the personalities of the decision
makers and personnel at all levels.
4. Challenge all team members
throughout to ensure that they are viewing things as the customer
would.
5. Ensure that the customers are aware of ALL of their solutions
6. Focus on meeting all of the customer's needs.
Here too, we are so sure that the
Resource Selling Process will generate the revenue results that we can
guarantee results.